Wednesday 28 March 2018

Housekeeping department

What is the role of the housekeeping department? What equipment is needed for housekeeping? Why housekeeping department is important in the hotel? What are some problems encountered in housekeeping department?


The housekeeping department , in any hotel business, contributes to major amount of profit though it is considered as an ancillary service.

The simple reason being, a customer demands a clean, tidy, and pleasing ambience. Housekeeping generates the first impression on a guest’s mind. Depending on the hotel status, room cleaning can be performed once or several times a day. The organisation chart of housekeeping department should provide a clear picture of the lines of authority and the channels of communication with the department. Job Description for all house keeping positions.


These tasks may be performed by members of the househol or by other persons hired for the purpose. A housekeeping department might not be as celebrated as income-generating positions such as sales, but housekeeping employees are essential to keeping businesses running smoothly. Some businesses, such as hotels and hospitals, might have large housekeeping departments.

See also environmental services. Job positions in the housekeeping department include of Chief Housekeeper, Assistant Chief Housekeeper, Floor Supervisor,. Though the exact structure of a housekeeping department varies depending on the size of the property, most have similar overall organization.


In many hotels, the housekeeping department is the largest department in the hotel. As a support center, the main duty of housekeeping department is to maintain the cleanliness of the hotel, including both back-of-the-house and front-of-the-house areas. By providing the maximum comforts to the guest, it maintains the standard of the hotel which contributes the hotel in achieving maximum profit by selling the rooms.


The first thing that comes to our mind when we talk about the word housekeeping is cleanliness. If the guests and staff always fear for their safety and the safety of their belongings, the atmosphere will be very tense. When the equipment’s performance slacks, housekeeping is unable to execute job responsibilities, and that trickle-down effect can negatively impact the guest experience.


Delays for clean bedding. Step 2: Describe Project. Compare Bids To Get The Best Price For Your Project.


To make a hotel pleasing to a guest, it is a task of housekeeping to ensure the basic human need of comfort and security. HOUSEKEEPING : FIRST LEVEL: UNIT 1. PREPARE FOR WORK AND CLOSE WORK. Punctuality requirements are observed.

The trolley, bucket and caddy are cleane organized and made readyfor use. The right type and amount of cleaning agents and equipment for the job are collected and made ready for use. Duties will vary according to the employment environment but the basic tasks and skills required to perform the housekeeping job remain the same. The sample housekeeper job description lists these common tasks.


Uncluttered working conditions are essential to the safety of all workers and should be maintained at all times in both work and office areas. The effort that a housekeeping department makes in giving a guest a desirable room has a direct bearing on the guest experience in a hotel. It also performs the duties pertaining to decoration of hotel premises.


All sales, services, advertising, promotions, and public relations are taken care of by this team. Such an approach allows managers to evaluate the consistency of performance within.

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